Many implementation approaches to Enterprise Project Management (EPM) focus on installing, configuring, piloting and rolling out Primavera P6 and providing end user training. While this approach seems to make a lot of sense and is often touted by tool vendors as a proven approach, it is not uncommon for implementations to falter, or worse, fail.
One area of risk involves the way end users are trained and supported. Often classroom training in Primavera P6 is provided, but it is not enough to get users to make the necessary changes in their day to day work. It’s all too easy for them to drift back to the old ways of working.
It is essential to monitor how new project management techniques and processes are being adopted by the end user community. Equally, end user training should be role-based and provide the end user with the Primavera P6 functionality necessary to be effective in his or her particular role. Finally, it is important to provide direct support to individuals where and when it is needed.
A planned, structured approach to mentoring and coaching includes providing timely guidance to end users when they need it most. It guides your team through the new processes and tasks they must perform, at the time those processes and tasks need to be performed. This typically occurs when updating and reporting requirements have to be met. By providing direct support through the first few reporting cycles, Ten Six helps you identify and eliminate problems and issues early and significantly improve user adoption.
Call Ten Six today to learn more.
